International Neighbors values your privacy and is dedicated to safeguarding the personal information you entrust to us. This Privacy and Security Policy outlines how we responsibly collect, use, and protect your personally identifiable information, and how we ensure your rights are respected. We are committed to transparency and maintaining strict data protection standards to give you confidence in how we handle your information.

Collection of personally identifiable information

Personally identifiable information (PII) is information that may be used to identify an individual, including, without limitation, your first and last name, your home or other physical address, your electronic mail address, your credit card number, your bank or brokerage account information and other similar information. When you visit our website located at internationalneighbors.org (the “website”), International Neighbors may ask you for and collect personally identifiable information from you to communicate with you; to send information about our organization, as well as to send confirmation of any transactions. For example, we may request personally identifiable information from you when you donate, register for an event, or submit information about a potential client in need of assistance.

International Neighbors may collect personally identifiable information about you whenever you interact with us including, but not limited to, the following:

(i) information we collect from you from donations, registrations, and other forms;

(ii) information about your transactions with us or our community partners;

(iii) information we receive from data analytics collected from your browser, including your IP address, cookie information, and the page you requested.

Disclosure and sharing of personally identifiable information

International Neighbors will not distribute, sell, rent or otherwise disclose your personally identifiable information, including phone numbers and consent details, to any third party except as follows:

(i) to community partners, suppliers and other third parties that help us to provide certain products or services to you, to process payments, and to process donations;

(ii) in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with International Neighbors’s rights or property, or anyone else that could be harmed by such activities;

(iii) when we believe in good faith that it is required or permitted by law;

(iv) International Neighbors may occasionally share our mailing lists, excluding mobile information and consent, with other charities with a shared commitment to humanitarian causes. If you do not want us to share this information, contact us at 1-855-462-8455 or contactus@internationalneighbors.org to let us know.

Please note: International Neighbors will not share personal data and opt-in consent with third parties, affiliates, or partners for marketing and/or promotional purposes.

Intellectual Property Rights

All materials posted on this site are subject to copyrights owned by International Neighbors or other individuals or entities. Any reproduction, retransmission, or republication of all or part of any document found on this site is expressly prohibited, unless International Neighbors or the copyright owner of the material has expressly granted its prior written consent to so reproduce, retransmit or republish the material. All other rights reserved. This website provides information and services in furtherance of our mission. We make no representations about the suitability or accuracy of the information on this site for any purpose. The names, trademarks, service marks and logos of International Neighbors appearing on this site may not be used in any advertising or publicity, or otherwise to indicate the organization’s sponsorship of or affiliation with any product or service, with the organization’s prior express written permission.

Opting out and other rights

To keep you in control of your personally identifiable information and the communications directed to you, we allow you to edit your marketing preferences and/or to opt out of receiving communications from International Neighbors. We provide you with the opportunity to access, review and correct your personally identifiable information. You may contact us regarding any inquiry or request concerning such rights by sending an email to contactus@internationalneighbors.org. International Neighbors reserves the right to send you certain communications relating to this website that are considered part of your account, such as transactional receipts, without offering you the opportunity to opt out of receiving them.

If you would like to opt out of your personally identifiable information being shared with third parties for advertising or online targeting purposes, please contact us at 1-855-462-8455 or contactus@internationalneighbors.org  to let us know.

Children’s privacy (individuals under 13 years of age)

International Neighbors is committed to protecting the privacy of children and encourages parents and guardians to take an active role in their child’s online activities and interests. You must be at least 13 years of age to use this website. International Neighbors does not knowingly collect, use or disclose personally identifiable information about visitors to our website who are under 13 years of age.

Use of cookies

Cookies are data text files that a website transfers to a visitor’s computer for record-keeping purposes. Cookies allow website operators like International Neighbors to facilitate and customize your visit by saving your preferences while tracking information about your visit to a website. We use the data collected by cookies to retrieve certain information previously provided by you and to help us provide our visitors with a better experience at our website. Many improvements and updates to the website are based on the data collected by cookies. Information that we track with cookies includes, without limitation, the total number of visitors and pages viewed and which areas of our website you visited. Although most browsers are initially set up to accept cookies, you can reset your browser preferences to indicate when a cookie is being sent or to refuse all cookies. However, note that if you refuse cookies, you may have difficulty accessing cookie-enabled services available at our website.

Links to other sites

Visitors to our website should be aware that while navigating our site, they may encounter links to external websites beyond our control. These links may lead you to independently operated websites not affiliated with International Neighbors. These external websites may set their own cookies, collect data, or request personal information. IN has no control over how these websites collect, distribute, or use any personal information, and we cannot guarantee the security of any information you choose to share with them. IN is not responsible or liable for the policies, actions, or content of these external sites. These links are provided solely for your convenience, and you access them at your own risk. We strongly encourage you to review the terms of service and privacy policies of any external websites you visit.

Social media pages

We may maintain a presence on several social media websites, including facebook.com, linkedin.com, instagram.com, and twitter.com, (collectively, “Social Media Pages”) to provide a place for people to learn more about International Neighbors and to share experiences. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect the opinions or ideas of International Neighbors. All visitors to our Social Media Pages must comply with the respective social media website’s Terms of Use. We review some but not all postings to our Social Media Pages, and we will remove any postings that we have determined are inappropriate or offensive.

Security

International  Neighbors takes great care in providing secure transmission of your information over the Internet. We contract with NeonCRM to create online donation forms and to process credit card information. NeonCRM provides the technology to ensure your donation to International Neighbors is secure and successful, utilizing industry-standard SSL (Secured Socket Layer) encryption technology. You can verify this encryption before providing sensitive information by looking for a lock icon in your browser’s address bar and looking for “https” at the beginning of the address web page. International Neighbors does not save your credit card information, and we never request sensitive information such as social security numbers. Credit card numbers are used for processing payments and for no other purposes.

Even though we strive to protect your personally identifiable information, no data transmission over the Internet can be guaranteed to be 100% secure. International Neighbors cannot ensure and warrant the security of any information you transmit to us, which you do at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. To access and use certain online services on the website, we may require you to select a unique username and password. We encourage you to protect against unauthorized access to your password and computer. To further prevent such unauthorized access, you should sign off when you have finished accessing or using the website or using your computer.

Changes to this policy

International Neighbors reserves the right, at any time and from time to time, to change or modify the privacy and security practices that are described herein. International Neighbors reserves the right to make the revised or changed Privacy and Security Policy effective for information we already have about you, as well as any information we receive in the future.

Contacting us

If you have comments or questions about our Privacy and Security Policy, please email us contactus@internationalneighbors.org.

Your acceptance of these terms

By using this website, you acknowledge and agree to the terms and conditions of this Privacy and Security Policy. If you do not agree to these terms, please do not use this website.